Bristol Pet Boarding Title

Our Availability

Throughout the years of us offering boarding for small animals we have continually made ourselves available most days of the week and anywhere from 8am through to 8pm or even 9pm on occasions. This has meant we have sacrificed a lot of our time to waiting around at home and not having the opportunity to go out ourselves or enjoy time with the family.

As of 2017 we decided that we needed to ensure time for ourselves and our kids a bit more and so our availability will be changing. We do still plan to be flexible when necessary but we are intending to be stricter during school holiday times.

For more informtaion the scroll down or click on the following links:

Please Note: We will still be looking after animals on these days. Our availability relates to days where we allow people to drop animals off, collect animals or come to meet us.


General Availability (Term Time)

This is for most of the year, Term Time in effect, where we are happy to make ourselves more available as it is often just one or two people dropping off each day. All times will still be pre-arranged and if you do not turn up when agreed without letting us know then we will not guarantee that someone will be available for you.

Mornings
08:30 - 11:30
Afternoons
11:30 - 16:30
Evenings
16:30 to 20:00
General Availability Available. Unavailable. Available.
Exceptions Pre-arranged events and unforeseen circumstances. Available only with special consideration. Pre-arranged events and unforeseen circumstances.

School Holidays

As our regulars are aware we have 3 children, 1 at University, 1 in secondary education and a toddler. Therefore school holidays are a valuable time for us as it is for all families with children. With this in mind we are now proposing the following times for dropping off and collecting.

Mornings
08:30 - 11:30
Afternoons
11:30 - 16:30
Evenings
16:30 to 20:00
General Availability Available. Unavailable. Available.
Exceptions Pre-arranged events and unforeseen circumstances. On very busy days we may make ourselves available All Day. We'll give sufficient notice of this. Pre-arranged events and unforeseen circumstances.

Weekends

We understand that weekends are a popular time to get away which is why we offer more availability then any other boarding facilities. However, we do also need time to ourselves so we do have slightly different times to the weekdays.

Mornings
09:00 - 11:30
Afternoons
11:30 - 17:00
Evenings
17:00 to 20:00
General Availability Available. Unavailable. Available.
Exceptions Pre-arranged events and unforeseen circumstances. On very busy days we may make ourselves available All Day. We'll give sufficient notice of this. Pre-arranged events and unforeseen circumstances.

Public Holidays

This relates to all English Public Holidays as highlighted below:

  • New Year's Day
  • Good Friday
  • Easter Sunday
  • Easter Monday
  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • All other Bank Holidays

If the bank holiday is a monday then we will also be unavailable on the sunday before it. We will still have animals in our care but will just be unavailable for people to visit, drop off and collect. We hope you appreciate that this is important family time.


Final Considerations

Although we will be available during the times stated we do still expect consideration and for people to abide by our Terms and Conditions which include:

  • 1) People should contact us a couple of days before to arrange a convenient time.
  • 2) We will allow people 30mins either side of the pre-arranged time after which we cannot guarantee availability
  • 3) Should you be running late then please let us know ASAP
  • 4) Approximately 7pm is our little ones bed time. Therefore please try to arrive sufficiently before or after 7pm.

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